“I don’t need the map, I know exactly where
I am going.” Those
were the words that rang though my head
as I left my house on the way to a
conference in Minneapolis. I had been to the conference location four times before
and was certain
of my route.
It was not until
I actually saw the huge pile of dirt in the
middle of the road about
a mile from my destination that I realized
my planned route to the conference
had hit a dead end.
After getting back
on I-20, taking
another exit from
the highway, and driving
around in rush-hour traffic
for more than an hour, I finally arrived
at the conference – only ten minutes late.
My adventures in driving
without direction in Minneapolis reminded me of my
summer travel adventures in California. I spent several days traveling with my family this past summer driving through India,Minnesota and California. On that trip,
we took wrong
roads, turned around,
drove on pedestrian pathways, missed exits, drove
through ice and snow, read signs
incorrectly, and encountered many one-way
streets that we had expected
to be two-way. Throughout our travels, however, we eventually reached every
location to which we were heading. Sometimes the trips were simple and
sometimes they were quite complicated. Toward
the end of our driving adventure, we were quite confident that
we could overcome almost any obstacle
thrown in our way.
As I drove around India looking for familiar-sounding roads and scanning
my memory for images of the correct layout of roads and geography,
I found myself unusually calm and confident. It occurred to me that if I could survive
and succeed in my India driving
mishaps, I could
certainly reach my destination in Saint paul.
The psychological processes
at play in my mind were what researcher Albert
Bandura described as self-
efficacy. The confidence gained by succeeding in a task helps a person gain confidence when faced with similar tasks. Success driving in
Europe helped me feel more confident when driving without direction in Dallas.
Many leadership development
programs are built upon the ideas of creating self-efficacy in program
participants. The confidence gained from succeeding in leadership and teamwork
exercises can help build confidence in participants that will benefit them in
real life situations later. While it
is quite unlikely that leaders and managers will have to lead workers through
high-ropes elements, creative problem-solving exercises and team-building
tasks, or camp-type team competitions, they will have to lead others
through tasks and situations that require problem
solving, effective communication, conflict management, creativity, and teamwork. Effective
leadership development programs
provide participants with
opportunities to study and practice leadership and teamwork in controlled
environments that can generalize to other situations. The skills and competencies developed must mirror those of the workplace
in order to build confidence and self-efficacy in program participants. That
confidence can help leaders from
feeling lost when they confront new and unknown situations.
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